Q: What makes A'OLA LUX products unique?
A: A'OLA LUX products are crafted with top-quality materials and high-end design elements, offering a sensory adventure and the ultimate mood experience. As a black-owned and woman-owned business, we bring a fresh perspective and commitment to diversity and empowerment.
Q: How can I place an order?
A: Simply visit our online store, browse our curated collection, and add your desired items to the cart. Follow the checkout process to complete your order securely.
Q: What payment methods do you accept?
A: We accept a variety of payment methods, including credit/debit cards and secure online payment options. All transactions are processed with the utmost security.
Orders
Q: How long does it take to process my order?
A: Orders are typically processed within 1-3 business days from the date of purchase. This timeframe allows us to carefully prepare and package your luxury products before they are shipped. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
Q: Do you charge tax?
A: Taxes corresponding to the city/state of the shipping address will be applied during the checkout process.
Q: Do you offer gift cards?
A: Electronic gift cards are available to purchase and can be solely used for our website. Simply include the recipient's name and email and it will be sent directly to them.
Q: Can I customize an order?
A: Yes, you can. You have the option of leaving a message in the comment section of the checkout page or before placing the order, send an email to Aolalux@gmail.com to provide details of the customization.
